Referrals begin with our Patient Referral Form. Once submitted, we assign a provider based on patient needs and location. To speed things up, please include key information like wound photos, history and physical (H&P), demographics, and insurance.
You’ll receive updates throughout the process—by phone, text, or email. We’re also developing a secure portal so you can track care progress in real time.
You’ll be notified when:

• A provider is assigned

• The patient is contacted

• The first appointment is scheduled

• The first visit is completed

• Visit notes and care plan are available

The fastest way to reach our team is via email. For support or general inquiries, contact us at Support@WoundCareAlliance.org.

Yes! Most of our providers are mobile and can deliver care directly at the patient’s location—whether that’s at home, in a nursing facility, or hospice setting.

We keep you well-informed, especially at the start of care. Expect updates:

• When the patient is accepted and contacted (usually within 48 hours)

• When the first appointment is scheduled (typically within 72 hours)

• After each visit (notes and care plans are typically available within 48 hours)

• When follow-up visits are scheduled

For ongoing patients, weekly updates are sent every Wednesday, including scheduled visits for the coming week.
If there are delays—especially in rural or hard-to-staff areas—we’ll keep you informed.

We work with a broad range of insurance plans, with Medicare being the most widely accepted and easiest to process. For questions about specific plans or coverage, feel free to reach out—we’re happy to help.